Get help

In short: Where to reach STREET when you need a hand.

Contact

• Email: support@street.london
• [Add live chat, phone, and hours once confirmed.]

Good moments to get in touch

• A delivery problem you cannot resolve on your side.
• A charge you do not understand (see How Billing Works).
• You refunded a delivery fee by mistake and want to talk it through (see Returns and Refunds).

Anything to do with the rider or the delivery itself is ours to sort, so do reach out rather than carry it yourself.

Worth knowing: response times and the full list of ways to reach us will be confirmed before launch.