Caps and alerts

In short: Shopify puts a ceiling on how much can be billed through it each month, and you get a heads-up as you get close. It is routine, and you can raise the ceiling yourself.

Why there is a cap

Shopify requires a monthly maximum on app charges. It is a Shopify rule, not a STREET one. The cap is set high to begin with, so most shops will not come near it.

What to do near the cap

• Shopify lets you know when you are getting close, well before you reach it.
• Getting close simply means STREET is bringing you steady business.
• You can raise the cap yourself in your Shopify admin, so orders keep flowing. STREET support can help if you would rather.

Worth knowing: reaching the cap is the only thing that would pause new STREET charges, so raising it when you get the heads-up keeps everything running.